Javascript is vital for the this website to function properly. Please enable or upgrade your browser

Careers

Site Person Ref SPND1702 - North Down

Full Time
North Down
Posted on: 01 February 2017

 

We are currently looking for a flexible, hardworking individual to carry out valeting and driving duties at our New Skoda dealership in North Down.

 

Job Description

To ensure that the site remains highly presentable at all times by keeping all Used Vehicles clean to a high standard and maintaining outside and inside spaces on-site.  General driving duties will also be an important part of this role as well as some other duties listed below:-

 

  • Taking photos of used vehicles for website display

  • Putting price information on Used Vehicles

  • Battery testing

  • Checking in new and vehicles upon arrival to site

  • Assisting with Used car display and parking of vehicles

     

Remuneration and Benefits:

  • £7.50 per hour

  • 22 days annual leave and 8 Statutory day

  • Company Pension

 

About You

  • An enthusiastic approach to site maintenance

  • Good Communication skills

  • Full, Valid Driving License

  • Good Attention to detail

 

Closing Date: Friday 18th August 2017.

 

Apply Now

Finance and Insurance Specialist Ref FIND1702C - North Down

Permanent Full-Time
North Down
Posted on: 27 February 2017

As a proactive member of the Sales Team you will be required to operate the F&I function compliant with standard operating procedures and FCA compliance with a strong focus on customer satisfaction.

Due to the growth of our New Skoda Dealership in North Down a vacancy exists in our Sales Department for a highly motivated individual with a proven track record in the sale of finance and insurance. The successful candidate will be competent in all aspects of the sale of Finance & Insurance products with a minimum of 2 years’ experience in a similar role within a franchised car dealership. The applicant should possess excellent coaching and communication skills with the ability to help build the team and shall be commercially aware.

 

Job Summary: As a proactive member of the Sales Team you will be required to operate the F&I function complaint with standard operating procedures and FCA compliance. We have a strong focus on customer satisfaction and believe this is achieved by training and developing the team to deliver consistent sales process.

 

Main Areas of Responsibility:

·        Achieve agreed Sales Targets detailed in our Business Plan

·        Maintain FCA compliance

·        Train and Develop the team to achieve success focusing on defined priority areas.

·        Assist with the development and implementation of Department Plans to achieve objectives

·        Ensure consistent delivery of exceptional customer care through producing a strong 
         performance on Customer Satisfaction KPI’s

·        Ensure daily operation of the Department in line with Standard Operating Procedures.

A generous remuneration package will be paid to reflect the importance of this position.

 

Mervyn Stewart are an equal opportunities employer. Closing date for completed Application Forms is Friday 18th August 2017.

 

Apply Now

Sales Manager SMB1708 - Boucher Crescent

Permanent Full-Time
Boucher Crescent
Posted on: 28 February 2017

SMD1708

A vacancy exists in our Sales Department for a highly motivated individual with a proven track record in Sales Management within the retail motor industry.  The successful candidate will be forward thinking and have a minimum of 2 years’ experience within a relevant management role. In addition to operating an effective Sales Process it is essential that the individual possesses excellent communication skills, team building qualities, commercial awareness and an infectious determination to succeed.

 

Main Areas of Responsibility:

  • Achieve agreed Sales Plan

  • Maintain Brand Standards

  • Lead the Sales team to achieve success, focusing on defined priority areas

  • Development and implementation of Department Plans and Budgets to achieve objectives

  • Manage all aspects of the 'Customer Experience' to ensure consistent delivery of exceptional customer care, producing a strong performance on Customer Satisfaction KPIs

  • Ensure daily operation of the department in line with Standard Operating Procedures

  • Responsible for implementing a training programme for the entire Sales Team, including Sales Support

Renumeration

  • OTE £45K
  • Company car
  • Company Pension Scheme

Mervyn Stewart is an equal opportunities employer.  Closing date for completed Application Forms is Friday 25th August 2017. Mervyn Stewart Ltd reserve the right to expand the criteria to aid shortlisting.

 

Apply Now

Sales Executive SALB1707 - Belfast

Permanent
Belfast
Posted on: 09 May 2017

Description

An excellent opportunity exists for an Experienced Sales Executive within our Belfast Skoda Dealership. This will be a fulfilling role for the right candidate within our growing Business.

 

 

Sales Executive (Job Ref: SALB1707)

Sales Executive

(Job Ref: SALB1707

An exciting vacancy exists in our Sales Department for a highly motivated individual with a proven track record in Sales. The successful candidate will have a minimum of 2 years’ experience in a selling role. Experience within a franchised car dealership is essential.

Job Summary:  The main job purpose will be to achieve agreed sales target for the new and/or used vehicles, within defined operating and financial guidelines. To contribute to the development plans, policies and procedures as required ensuring the achievement of all sales tasks in a smooth and timely manner. To be fully conversant with all Sales Department procedures

 

Main Areas of Responsibility:

Follow the company Sales Process to create a professional customer experience.

Use the necessary skills and resources to achieve targets set by the Sales Manager.

Maintain product knowledge and be aware of Sales Promotions and quarterly campaigns in operation.

To be aware at all times of the company objectives and Sales Department Budgets.

To actively follow up and prospect customers in order to maximise every sales opportunity for both repeat and new business

To maximise every profit opportunity with each customer and to ensure that each customer is provided with the opportunity to make an informed decision relative to their purchase

Comply with FCA obligations and F & I Sales Process

Complete training programs as required.


Maintain adequate records of all sales activities including customer contacts through showroom log.

Carry out full and accurate appraisals of all vehicles presented in part-exchange, using the showroom enquiry form, including mechanical, electrical and all cosmetic features

Agree valuations with the Sales Manager and complete satisfactory negotiations with potential customers to maximise sales.

Ensure vehicles are suitable for their use as customer demonstration cars at all times.

Maintain all paperwork in a complete and orderly manner.

Salary: OTE £35K

Benefits: Company Car

Mervyn Stewart are an equal opportunities employer. Closing date for completed Application Forms is close of business Friday 18th August 2017 .

Apply Now

Parts Advisor PAB1707 - Belfast Branch and North Down

Full-Time Permanent Position
Belfast Branch and North Down
Posted on: 26 July 2017

PAB1707

We are seeking to recruit highly motivated and energetic individuals to become a members of our Aftersales team at our Skoda dealerships in Belfast and our newly opened branch of skoda in North Down. As a Parts Advisor you will ensure the efficient running of the Parts Department with reference to trade, workshop sales and goods inwards.

Key Responsibilities

  • To serve the customer in a polite and responsible manner and to ensure that payment is made to the Company’s requirements and policies at that time
  • Undertake the goods inwards and receipting processes, issue of parts to workshop jobs and accurately identify and price parts on electronic vehicle health check.
  • To ensure technicians are served as quickly as possible
  • Parts that require ordering are obtained as quickly and economically as possible
  • Return of warranty parts in accordance with manufacturer guidelines
  • Parts to be properly located as per manufacturer guidelines
  • All stock and orders to be checked against delivery and advice noted and located

 Criteria

  • This person must have a minimum of 5 GCSE’s grade C or above including Maths and English.
  • Good Interpersonal and communication skills. 
  • Minimum 1 years parts experience essential, preferrably within the Motor Trade
  • A full and clean driving licence also required

Renumeration and Benefits

  • In return you can expect a competitive salary which is negotiable for the right candidate
  • Company Pension scheme 

Mervyn Stewart are an equal opportunities employer. Closing date for completed applications is close of business Friday 25th August 2017. Mervyn Stewart Ltd reserve the right to expand the Criteria to aid with shortlisting.

Mobile and tablet users may experience difficulty completing this application.  Please refer to the desktop site to apply.

 

Apply Now

Warranty/Service Administrator WSAB1707 - Belfast Branch

Full-Time Permanent
Belfast Branch
Posted on: 26 July 2017

WSAB1707

We currently have an opportunity within in busy Belfast Skoda Dealeship for a Warranty/Service Administrator.

Within this position your duties would include:

  • Ensuring all administrative functions within the warranty department are carried out
  • Reviewing warranty reporting systems with the line manager to identify improvements where possible
  • Administering warranty policy in the best interests of the retailer, manufacturer and customer
  • Keeping accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
  • Ensuring that all frontline staff complete records correctly when warranty is diagnosed on a vehicle
  • Maintaining knowledge of all warranty procedures and documentation. Supporting other staff members on all warranty related matters
  • Ensuring you are fully compliant with manufacturers policies and procedures and audit
  • As well as the being able to support the existing service department staff as required through various functions

Essential Criteria

  • Excellent organisational skills as well as ability to work well under pressure
  • Strong interpersonal and communication skills (written and verbal)
  • Excellent understanding of somputer systems, database, word processing, spreadsheets and audit process
  • Strong time management
  • Attention to detail
  • Minimum 1 years experience within the franchised motor trade (where possible)
  • Professional attitude and approach
  • Ability to work on own initiative and as part of a team
  • Minimum 5 GCSE's grade C or above inc Maths and English
  • Full clean driving licence

This position although Full-time, will consider Part-time applications. A competitive salary for the right candidate can be negotiated.

Mervyn Stewart are an equal opportunities employer. Closing date for completed applications is close of business Friday 18th August 2017. Mervyn Stewart Ltd reserve the right to expand the Criteria to aid with shortlisting.

Mobile and tablet users may experience difficulty completing this application.  Please refer to the desktop site to apply.

 

 

Apply Now

Driver and Site Person DSPB1707 - Belfast Branch

Full-time Permanent
Belfast Branch
Posted on: 26 July 2017

DSPB1707

We are currently looking for a flexible, hardworking individual to carry out driving duties at our busy Skoda dealership in Belfast.

Job Description

The job is to provide a courteous and efficient service ensuring a high level of customer satisfaction. You will also be requred to perform general collection and delivery of parts/vehicles for the department, ensuring schedules are met. General driving duties will be an important part of this role as well as some other duties listed below:-

  • Give customers a positive impression of themselves and the organisation
  • Battery testing
  • Checking in new and vehicles upon arrival to site
  • Assisting with Used car display and parking of vehicles
  • Understanding and supporting our customers, both internal and external, what they want and responding to their needs
  • Able to use a structured approach for identifying problems and assessing what can be done
  • Working within well defined procedures

Remuneration and Benefits

  • £7.50 per hour
  • 42.5 hours per week
  • Company Pension

About You

  • An enthusiastic approach towards customes
  • Good Communication skills
  • Full, Valid Driving License
  • Good Attention to detail
  • Well presented in appearance at all times
  • Honest and diplomatic, straight forward with others being able to work on own initative whilst helping the team

Mervyn Stewart are an equal opportunities employer. Closing date for completed applications is close of business Friday 18th August 2017. Mervyn Stewart Ltd reserve the right to expand the Criteria to aid with shortlisting.

Mobile and tablet users may experience difficulty completing this application.  Please refer to the desktop site to apply.

Apply Now

Service Advisor SAND1708 - North Down

Permanent Full Time
North Down
Posted on: 15 August 2017

SAND1708 Service Advisor

An excellent opportunity exists for an experienced Service Advisor to join our After Sales team inpour new SKODA dealership in North Down. The role will involve face to face and telephone contact with our customers, with the overall aim of providing the very best customer service. There is a need to be organised and work well as part of a busy team.

Main responsibilities will be to meet and greet customers to our After Sales Dept and to process all aspects of customer query to resolution of problem or repair, including invoicing of jobs and collection of payment.

Key Tasks & Duties

  • Selling our products and services
  • Booking in vehicles and arranging courtesy cars
  • To deal with customer requirements for service and vehicle repairs in an efficient and courteous manner, ensuring a high standard of customer satisfaction
  • Keeping customers informed of progress
  • Gaining authority for additional work and invoicing
  • Communicate with workshop on all aspects of Job Card requirements
  • Liasing with Parts, Service Manager, Sales Team and Technicians on a daily basis
  • You should be self-motivated, articulate and a professional individual, who has excellent organisational and communication skills and be able to work as a member of a team to achieve deadlines and targets
  • Previous experience in this area is essential and Volkswagen Group experience preferred
  • Full, clean driving licence

Renumeration & Benefits

  • OTE £22-£25K
  • Company Car
  • Company Pension Scheme

Mervyn Stewart are an Equal Opportunities Employer. Closing date for completed Application Forms is close of business Tuesday 29th august 2017. Mervyn Stewart Ltd reserve the right to expand the criteria to aid shortlisting.

 

Apply Now