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  • ŠKODA
  • INFINITI

OUR CUSTOMER REVIEWS

  • SKODA Customer Review Car Sales 11 March 2019
    I recently purchased a Skoda Rapid car from a major Skoda dealership in N Ireland and my experience was very bad. I called with Mervyn Stewart in North Down and was treated totally differently. The sales executive, Mark Isherwood was exceptional. He was very polite, respectful, friendly and professional. As a result, I ended purchasing a Skoda Octavia car. The service was exceptional, and I could not recommend any changes. This was a very enjoyable experience having had such a poor experience earlier in the year from a rival dealer. Well done Mervyn Stewart and I must commend Mark for his help and advice. Mark is just a really nice guy who treated my wife and I really well. A real pleasant experience and I would recommend this company to my friends and family.
  • SKODA Customer Review Car Service 08 March 2019
    The customer service was excellent from dropping the car in to picking it up again. The staff are great, courteous and very informative. They kept me informed at all times via telephone. They were extremely courteous and always helpful. Making sure that I understood what was happening and if I was happy. Great guys all round.
  • SKODA Customer Review Car Sales 07 March 2019
    I purchased the car from Wayne and Mervyn Stewart. He was great to deal with from start to finish. The handover was very smooth the showroom was clean and tidy and all employees we encountered were friendly. I am very happy with both the car and the sales experience.
  • SKODA Customer Review Car Sales 07 March 2019
    This is the third Skoda Superb I have purchased from Mervyn Stewart Skoda. The sales team are attentive to customer requirements and went above and beyond expectations to source me the right car at the best price available. They also provided a loan car to cover a week when I was without a vehicle, awaiting delivery. The car was pristine when delivered and the handover was comprehensive. Couldn't have wished for more. Mervyn Stewart Limited (Belfast) provided me with a 5* plus service, which made the entire car buying experience as good as it could be. Professional, friendly and willing to go the extra mile for customers. Stephen Stewart reached out to me after my last Superb was written off in an accident. I had previously bought two Skoda Superb’s from the dealership. Stephen worked with me to source the exact replacement car I was looking for and worked out a great deal which matched my requirements. In the gap between returning a courtesy car and new car delivery, Stephen arranged for a loan car (Octavia) from the dealership. I couldn't have asked for more. Neal Duffy kept me advised of delivery schedule; took care of a cherished number transfer and Skoda Connect setup and had the car with additional extras ready for handover on the agreed date. Neal gave me a full walkthrough of the car and provided first class support throughout the sale.
  • SKODA Customer Review Car Service 06 March 2019
    Painless experience. Pleasant and efficient staff. Car ready when promised and had been cleaned.
  • SKODA Customer Review Car Sales 06 March 2019
    Everything went ok I liked the car and John& Neil were just fine they done everything they could to sell me the car I took it for a test drive and I loved it signed the papers and the car was mine.
  • SKODA Customer Review Car Service 05 March 2019
    Very professional service. Alison couldn't have been more helpful and pleasant as we have found with all the Skoda staff that we have dealt with.
  • SKODA Customer Review Car Sales 05 March 2019
    Mark was great and could not have done anything more to improve the experience of buying this car. We arrived into Bangor by train and Mark pick us up and then as we had travelled from Enniskillen he gave us time to have coffee and didn’t rush to hand car over, he took time to show us all the controls and even set up our phone. First class service!
  • SKODA Customer Review Car Service 04 March 2019
    A pleasant experience. Staff friendly and welcoming. All went well. I waited while service was completed which was quick. Details of what was done was explained well.
  • SKODA Customer Review Car Service 04 March 2019
    Everybody was incredibly friendly. They had my car booked in promptly and efficiently and kept me up to date with the whole process.
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