OUR CUSTOMER REVIEWS

The Manager, Mr. Duncan and his sales representative, Josh were more than helpful with regards to explaining all the details of the Karoq and the associated aspects of the financial arrangement. This made the experience hassle free.

The staff were all pleasant and welcoming, without being too pushy. My car is due for replacement next March, and Mark Isherwood was very helpful in explaining why you no longer make the Yeti - which is what I would want -, and that you have a new model coming out later in the year, which I may wish to test.

Prompt attention on arrival. Friendly helpful staff. Driver to take me home happy to chat, even put up with my back seat driving.

The team were very thorough in servicing the car. They contacted Motability during the service to ask if they could change the break disks which may have lasted a little while longer but would likely have needed to be done in the very near future and probably while we were driving the 600 miles to visit our family next month. We were dropped at the local shopping centre while the service was taking place and picked up once it was finished. We were on a tight schedule so there wasn't time to have the complementary valet done, so Sam said to bring it back and they would do that for us which we did later in the day. We enjoyed a very nice coffee while we waited.

Every member of staff we interacted with was wonderful of course but Sam took time and effort to ensure we got the best service. He personally came to collect us after the service and offered for us to come back for the valet at a time to suit us. He never neglected to offer us coffee.

Swift efficient service. Liked the video describing the inspection of my car.

Staff very helpful and kept me informed of how service was going. Contacted me when service complete. Very happy with how things were explained. Put me at ease when buying car and explained things clearly. Even tuned radio for me.

Knowledgeable helpful staff, all round pleasant experience, great products, previous happy experiences having bought a total of 6 Skoda’s from Mervyn Stewart.

Efficient, friendly service. Gary gave me the facts clearly and did not pressurise me into a hasty decision. The finance team explained the new costs and Gap insurance succinctly. When I collected my new car, Ryan talked me through the features and set up Bluetooth. All round, excellent customer service.

Having previously owned an Octavia, I find them very spacious and economical car to own. The staff at Mervyn Stewart are both courteous and helpful, especially Kevin Ryan the Sales Executive who I dealt with.