OUR CUSTOMER REVIEWS

Simon is friendly and made me and my partner feel welcomed. Simon provided me with different options and I felt that I was not under pressure. I felt that I was in control of the decision to purchase. As Simon discussed my current use of the car and the options, I felt I was picking what was best for me. I genuinely felt that I was getting a good deal. Simon got into the car alongside me and explained how things worked. Simon had an understanding of my old Skoda, so he was going over the bits and pieces of the car that I would not be familiar with or would be different in the new car.

Friendly and efficient service excellent staff and service. I was treated in a friendly manner, offered coffee or tea, and was dealt with right away. My car was available after the service when I was told it would be, it had also been cleaned and valeted. Great service. It would be hard to improve the service I have received, I could not speak highly enough of all the staff and the service I received. Professionalism, friendliness, efficiency and workmanship.

When I asked about the possibility of changing my car I spoke first of all to a very pleasant customer service young man who was very helpful. Gary Daly the salesperson took over as soon as he was available, and he talked through the process of changing my car. Personally, I really only thought I might change the car, but I was very impressed with the advantages and with Gary, so I decided to go ahead. Your customer service was very good. Gary was very friendly but professional and showed a lot of patience providing me with information regarding changing my car. There was no pressure and I was very impressed so decided to go ahead.

Hi guys, my names Andrew and I recently bought this Q30 off you in April. Got to say, after many miles over the past 3 months, I’ll be having it for many years to come! Love driving it and it’s fair to say it’s won a lot of admirers and been the topic of many a conversation! Even though it was pretty clear that I wanted it from the start, I want to thank you guys with your help in the process and hope you are all well!

Extremely well-mannered staff. Mark Isherwood the salesman couldn’t have more helpful he was very well informed as every question I asked he had the answers. His knowledge kindness and overall friendliness in supporting myself in purchasing a new car should be commended. He is without a doubt an asset to Mervyn Stewart. The sales team were exceptional.

I had sent an enquiry over the weekend and Simon rang me first thing Monday morning and then made and sent me a video of the car and invited me to come and see it. Thorough explanation of all the switch gear etc in car to familiarise me when I had to drive away. I LOVE my new Fabia Monte Carlo and it is the very first diesel car I have ever purchased. It has already saved me money on fuel and tax as well as piece of mind with 1 year’s warranty and 1 year RAC breakdown cover.

The salesman explained everything to my satisfaction and was patient with my many questions.

Excellent customer service advisors easy to deal with explained everything that was going on with the vehicle. Phone me to keep me updated and were helpful in arranging to pick up the vehicle on the following day.

I called in on spec. No prior appointment and asked a question about Adblue. Within 5 minutes the receptionist whisked my car of to a mechanic who returned the car to me within 20 minutes. Very Very impressed. I was given coffee and was given an explanation of what the mechanic was doing and why it was necessary.

Was well looked after by the team. Very knowledgeable and helped me with my wait. Car was in great condition when returned to me. Timescale was very good too. Everything was done in good time.