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Retailer of the Year Awards 2018

Posted on 16 Apr 2019

Mervyn Stewart ŠKODA North Down named Retailer of the Year Overall Winner 2018, at the annual Retailer of the Year Awards, held this year in Tobacco Dock, London.

The award was presented by singer-songwriter and Skoda Brand Ambassador Paloma Faith, who recognised the achievements of best performing Skoda Retailers in the UK Network.

Recognising the achievements of ŠKODA’s 128-strong UK Retailer Network, the annual awards showcase the best performing dealerships as well as highlighting outstanding individuals. The Mervyn Stewart North Down dealership emerged victorious on the night winning the award for UK Number 1 Retailer. The award is based on 10 Key Performance indicators such as Sales vs Target in both Sales and Aftersales, Employee Accreditation, and Customer Experience.

Ian Duncan, Sales Manager, Mervyn Stewart ŠKODA North Down said;

“This is a great achievement for our North Down showroom and the team. Having won UK number 1 for Sales after only been opened for just over a year in 2017, and now being named Retailer of the Year Winner 2018 in our second year of business is an unbelievable achievement. We are extremely pleased with the result and all the hard work and dedication from the North Down team. I would like to thank all our customers for the support they have shown over the last few years.”

The Volkswagen Group brand delivered recognition across ten different categories and if taking home, the Retailer of the Year Overall Winner 2018 wasn’t enough, Mervyn Stewart SKODA claimed acknowledgement as one of the top 3 Retailers in the UK for both Marketing and Customer Satisfaction.

Stephen Stewart, Managing Director, Mervyn Stewart Ltd said;

“I am absolutely delighted with the result. It is only possible to win this award when everyone is focused on delivering excellence for our customers and what makes it so meaningful is that we achieved it together. I’d like to say a huge thank you to all of our staff and customers, without them we would not be here.”

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